Social Credibility: How Social Media Can Help Build Your Online Presence

Dylan Lynch - Proofly blog author
Dylan Lynch

March 16, 2022 | 9,544 views | 8 min. read time

Social media has become an integral part of the digital landscape, with users accessing platforms like Facebook, Twitter, and Instagram to keep in touch with friends and family. The ease with which these sites allow us to communicate and network has made them a valuable asset for businesses looking to expand their reach. Social media just happens to be one of the best ways to build your online presence as well as an attractive spokesperson for your brand. To succeed on social media, you need to connect with your audience in order that they feel comfortable sharing their thoughts, feelings, and general experiences about you and your company. People will trust what they read or hear from people they trust - so if you have a good online reputation then it’s important that you stay authentic to ensure credibility doesn’t slip away from you. Let’s take a look at how social media can help you build your online presence as well as increase your company’s brand awareness...

Build Your Brand’s Online Reputation

If people see you as authentic, relatable and trustworthy, then they may be more likely to trust what you have to say. Therefore, you need to build a strong online reputation by staying true to your brand and not just relying on marketing campaigns to increase your online presence. One of the best ways to build your online reputation is to engage with your audience. An online community is made up of people, so when you interact with your followers, you build relationships and trust with them. You can also use social media to promote your company’s philanthropic endeavours and community initiatives. This can help to humanise your brand, making you more approachable and less corporate than the typical business owner.

Develop Relationships with Your Audience

Social media lets you connect with your audience in a unique way. You can build meaningful relationships with your customers and fans by responding to their comments, replying to their tweets, and liking their posts. In addition to these interactions, you can also use social media to engage in content creation for your company. Whether this is adding blog posts, creating video content, or hosting Q&A sessions, you can use social media as a platform to share your brand stories. You can also use social media to interact with your audience at a more one-on-one level. When it comes to building relationships with your audience, social media is a great place to start. You can also use other platforms like email and your company’s website to strengthen your online presence.

Don’t Just Announce New Products — Talk About How They Benefit People

Social media is not just about promoting your latest products and services. Instead, you should focus on showcasing how your existing products can benefit your customers. This could take the form of a blog post, video, or infographic that describes a problem your product solves or shows how it can benefit your audience. You can also create content that shows how your brand aligns with your target audience. This could take the form of an article that explains how your company is a good fit for your customers, or an infographic that shows how your products are relevant for your target audience. This approach can help to humanise your brand, making you more approachable and less corporate than the typical business owner.

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Provide Useful, Informative Content

You can also use social media to share interesting, informative content about your industry and the latest business trends. You can do this by creating blog posts, adding annotations to images, creating podcasts, and creating videos. Use social media as a platform to showcase the skills of your employees, including those in marketing, sales, and customer care. This can help to build relationships with your audience as well as demonstrating your company’s value proposition.

Track and Measure Success

You can also use social media to track and measure the success of your online presence. For example, you can use social media analytics to track the traffic to your website, analyze your competitor’s posts, and see which of your posts are the most popular. Social media also lets you measure the effectiveness of your posts by counting the number of times they’re liked, commented on, or shared. This content analysis lets you see what your audience likes about your posts and how you can further improve them.


Social media is an excellent way to build your online presence, increase brand awareness, and build relationships with your audience. By engaging with your audience and providing useful information, you can build a strong online reputation and make your brand more approachable and relatable. By tracking and measuring the success of your posts, you can also help to ensure your online presence is successful. The key is to be authentic and engage with your audience in order to build a strong online reputation.

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